Careers

Be part of us and create a healthier nation.

Join our ProtectHealth team, where we see care not as just a service, but the beneficial for each community that we serve. ProtectHealth offers a dynamic work environment, great opportunities for professional development, healthy working environment and competitive pay and benefits package.

We are committed to reached out and served our beneficiaries with our community and developed a good benefit package for relevant target group to provide right healthcare services.

Vacancies

Currently there is no vacancy available.

About the role

The Executive, Medical Analytics will support the Medical Analytics Department in performing data analysis, interpreting healthcare data, and driving data-driven insights to enhance healthcare service delivery and operational outcomes. This role plays a vital part in ensuring data accuracy, generating impactful reports, and supporting initiatives that improve healthcare performance and decision-making.

What you’ll be doing

  1. Apply analytical techniques to extract, process, interpret, and present healthcare data.

  2. Develop reports, visualisations, and dashboards to communicate analytical findings.

  3. Contribute to projects that use data to improve healthcare quality and operational efficiency.

  4. Collaborate with healthcare professionals and IT specialists to address analytical needs.

  5. Present analytical insights clearly to technical and non-technical stakeholders.

  6. Ensure compliance with data privacy, security, and healthcare regulations.

  7. Conduct quality control checks to verify data accuracy, integrity, and reliability.

  8. Stay abreast of emerging analytical tools, technologies, and best practices.

  9. Support process improvement initiatives within the Medical Analytics team.

  10. Undertake additional tasks as assigned by management in line with departmental objectives.

What we’re looking for

  1. Bachelor’s or Master’s Degree in Health Informatics, Statistics, Data Science, Public Health, or a related field.

  2. At least 2–3 years of experience in healthcare analytics or similar data analysis roles.

  3. Proven experience in data analysis and interpretation in healthcare settings.

  4. Proficiency in SQL for data extraction, transformation, and analysis.

  5. Practical experience with Python or R for data modelling and statistical analysis.

  6. Skilled in Power BI or Tableau for dashboard creation and data visualisation.

  7. Familiarity with healthcare databases and electronic health record (EHR) systems.

  8. Excellent analytical, communication, and presentation skills.

  9. Strong attention to detail and data accuracy.

  10. Knowledge of healthcare regulations, compliance, and ethical standards for handling medical data.

  11. Experience in developing Business Intelligence (BI) dashboards for advanced data visualisation is preferred.

What we offer

At PROTECTHEALTH CORPORATION SDN. BHD.’, we are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary, we offer a range of benefits, including:

  1. Opportunities for professional development and career advancement
  2. Flexible work arrangements to support a healthy work-life balance
  3. Comprehensive health and wellness programs, including medical and dental coverage
  4. Collaborative and inclusive work environment that values teamwork and innovation

About the role

We are building ProtectHealth’s first AI/ML ecosystem, and you will be one of the first engineers shaping it. As a Machine Learning Engineer, you will take predictive models from our Data Scientists and turn them into scalable, production-ready systems powering fraud detection, claims automation, provider insights, and national-level healthcare improvements.

This is a rare greenfield opportunity to build MLOps from the ground up and directly impact millions of Malaysians.

What you’ll be doing

  1. Build and deploy ML models using TensorFlow, PyTorch, scikit-learn, XGBoost, LightGBM, etc.

  2. Develop data pipelines, feature engineering workflows, and automated training processes.

  3. Deploy models using FastAPI/Flask, Docker, and CI/CD pipelines.

  4. Monitor model performance and retrain where needed.

  5. Work with Data Scientists, Data Engineers, and clinicians to translate ideas into production systems.

  6. Explore emerging ML/MLOps tools to push innovation within HTU.

What we’re looking for

  1. Degree in Computer Science, Data Science, Engineering, or related field.

  2. Minimum 2–4 years of hands-on experience in machine learning model development and deployment.

  3. Strong experience with Python ML stack (NumPy, Pandas, scikit-learn, TensorFlow/PyTorch).

  4. Experience deploying real-world ML models into production.

  5. Familiarity with Linux, Docker, Git, and SQL.

  6. Cloud experience (AWS/Azure/GCP) is an advantage.

  7. Curious, fast learner, and comfortable in an early-stage AI environment.

What we offer

At PROTECTHEALTH CORPORATION SDN. BHD.’, we are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary, we offer a range of benefits, including:

  1. Opportunities for professional development and career advancement
  2. Flexible work arrangements to support a healthy work-life balance
  3. Comprehensive health and wellness programs, including medical and dental coverage
  4. Collaborative and inclusive work environment that values teamwork and innovation

About the role

As a Data Scientist, you will uncover insights from Malaysia’s nationwide healthcare datasets, claims, screenings, provider information, and more. You will build predictive models, design experiments, and shape ProtectHealth’s first AI use cases in fraud detection, risk scoring, and patient pathway optimisation.

This is a foundational role with direct impact on national healthcare policies and operations.

What you’ll be doing

  1. Build predictive models using ML and statistical techniques.

  2. Analyse large clinical and claims datasets to generate meaningful insights.

  3. Design A/B tests and experiment frameworks to validate models.

  4. Engineer features from complex medical datasets (EHR, claims, labs).

  5. Develop modelling pipelines using Python/R, SQL, TensorFlow/PyTorch.

  6. Collaborate with Data Engineers and ML Engineers for production deployment.

  7. Present insights clearly to clinical, operational, and leadership teams.

What we’re looking for

  1. Degree in Data Science, Computer Science, Statistics, Mathematics, Health Informatics, or related field.

  2. Minimum 2–4 years of experience in data science, statistical modelling, or machine learning.

  3. Strong proficiency in Python (Pandas, NumPy, scikit-learn) or R, and SQL.

  4. Experience working with clinical or claims data is a strong advantage.

  5. Familiarity with HL7/FHIR/ICD/CPT is a plus.

  6. Strong ability to communicate insights clearly to clinical and non-technical stakeholders.

  7. Experience in the healthcare industry or with healthcare-related data is preferred

What we offer

At PROTECTHEALTH CORPORATION SDN. BHD.’, we are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary, we offer a range of benefits, including:

  1. Opportunities for professional development and career advancement
  2. Flexible work arrangements to support a healthy work-life balance
  3. Comprehensive health and wellness programs, including medical and dental coverage
  4. Collaborative and inclusive work environment that values teamwork and innovation

About the role

As the Data Engineer, you will play a pivotal role in building ProtectHealth’s end-to-end data infrastructure. You will design pipelines, data models, and warehouse/lake architectures that power analytics, BI, and machine learning across all national healthcare schemes under ProtectHealth.

This is a hands-on, high-impact role shaping the organisation’s entire data backbone.

What you’ll be doing

  1. Build and maintain scalable ETL/ELT pipelines using Airflow, dbt, Prefect, or Python.

  2. Design analytics-friendly data models (star/snowflake, lakehouse architecture).

  3. Manage databases (PostgreSQL, MySQL, ClickHouse, or similar).

  4. Optimise queries, indexing, and performance tuning.

  5. Implement data validation, quality monitoring, and metadata documentation.

  6. Collaborate with Data Scientists and ML Engineers to support production models.

What we’re looking for

  1. Degree in Computer Science, Information Systems, Engineering, or related field.

  2. Minimum 2–5 years of experience in data engineering, ETL/ELT development, or data warehousing.

  3. Proficiency in Python, SQL, Pandas, PySpark, and Linux.

  4. Hands-on experience with workflow tools like Airflow, Prefect, or Dagster is an advantage.

  5. Familiarity with Docker, Git, and cloud platforms (AWS/Azure/GCP).

  6. Strong troubleshooting, optimisation, and problem-solving skills.

What we offer

At ProtectHealth Corporation, we are committed to fostering a collaborative and innovative work environment. As a member of our team, you will have access to opportunities for professional development, competitive remuneration, and the chance to contribute to the advancement of healthcare technology. We value work-life balance and offer a range of benefits to support our employees’ well-being.

About the role

We are seeking a driven and experienced professional to lead the Provider Management Section. In this role, you will oversee the end-to-end lifecycle of healthcare providers from evaluation and onboarding to performance monitoring, service quality, and operational improvements.

This is a key operational leadership role for someone who can manage stakeholders, guide a team, and ensure providers consistently deliver high-quality services across our national healthcare programmes.

What you’ll be doing

  1. Lead provider evaluation, documentation review, and pre-contracting processes.

  2. Oversee onboarding, training, and operational readiness of contracted providers.

  3. Monitor provider performance and ensure compliance with service standards.

  4. Resolve operational issues and support continuous service quality improvement.

  5. Track KPIs, prepare operational reports, and support audits & ISO compliance.

  6. Supervise and guide the Provider Management team in daily operations.

  7. Improve workflows, SOPs, and internal processes for better operational efficiency.

What we’re looking for

  1. Bachelor’s Degree in Healthcare Administration, Business, Public Health, Management, or related fields.

  2. 5–7 years’ experience in healthcare operations, provider management, network/contract management, or quality/compliance roles.

  3. Minimum 3 years leading or supervising a team.

  4. Strong analytical skills with the ability to prepare reports and interpret performance trends.

  5. Excellent communication and stakeholder-management abilities.

  6. High integrity, problem-solving mindset, and attention to detail.

Added Advantage

  1. Experience working with clinics, hospitals, or healthcare service providers.

  2. Knowledge of ISO standards, audits, or compliance requirements.

  3. Experience in programme or project management.

  4. Understanding of operational risk management.

What we offer

At PROTECTHEALTH CORPORATION SDN. BHD.’, we are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary, we offer a range of benefits, including:

  1. Opportunities for professional development and career advancement
  2. Flexible work arrangements to support a healthy work-life balance
  3. Comprehensive health and wellness programs, including medical and dental coverage
  4. Collaborative and inclusive work environment that values teamwork and innovation

The role

This position is offered on a 1-year contract basis to support key financial operations and project requirements within ProtectHealth Corporation. The role is ideal for candidates seeking short-term career growth, solid exposure to public healthcare finance, and hands-on involvement in financial reporting, compliance, and operations.

As part of a not-for-profit, mission-driven organisation, you will contribute to transparent and accountable financial governance while ensuring all processes run smoothly and meet statutory expectations.

Key responsibilities

  1. Prepare monthly and annual financial reports in compliance with MFRS and internal policies.

  2. Support audits by providing accurate documentation and ensuring timely completion of audit requirements.

  3. Manage accounts payable and receivable, including invoice processing, payments, and reconciliations.

  4. Assist in budgeting and financial planning, including monitoring budget utilisation and variance reporting.

  5. Ensure strong financial controls and adherence to SOPs while supporting process improvement initiatives.

What we’re looking for

  1. A bachelor’s degree in Accounting, Finance, or a related field

  2. At least 5 years of experience in a senior finance role, preferably within the healthcare or financial services industry

  3. Excellent knowledge of financial accounting, reporting, and analysis

  4. Proficient in accounting systems (e.g., SQL, SAP, Oracle).

  5. Detail-oriented with strong analytical and problem-solving skills.

  6. Strong communication ability and stakeholder management skills.

  7. High integrity and discretion in handling financial information.

What we offer

At PROTECTHEALTH CORPORATION SDN. BHD.’, we are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary, we offer a range of benefits, including:

  1. Opportunities for professional development and career advancement
  2. Flexible work arrangements to support a healthy work-life balance
  3. Comprehensive health and wellness programs, including medical and dental coverage
  4. Collaborative and inclusive work environment that values teamwork and innovation

About the role

We are looking for a highly driven Executive / Senior Executive to join our Project Development & Management team.

You will play a central role in turning healthcare programme concepts into well-structured, high-impact projects. This includes project planning, stakeholder coordination, risk management, and ensuring a smooth transition from design to implementation.

This position is ideal for candidates who enjoy both strategic thinking and hands-on execution in a fast-paced healthcare environment.

What you’ll be doing

1. Project Planning & Implementation
  • Translate benefit package designs into actionable project plans with clear timelines and deliverables.
  • Manage end-to-end project lifecycles and ensure alignment with organisational goals.
  • Identify potential risks and implement mitigation strategies to protect programme integrity.
 
2. Benefit Package & Technical Support
  • Support the integration of benefit package designs into project structures.
  • Conduct literature reviews and assessments to validate feasibility and cost-effectiveness.
  • Analyse trends and utilisation data to inform project decisions.
3. Stakeholder Engagement
  • Coordinate with internal teams (Legal, Finance, Medical, Operations) to ensure planning and execution remain aligned.
  • Prepare project communications and technical materials for various stakeholders.
  • Liaise with external healthcare providers and partners to support project delivery.
4. Operational Handover & Monitoring
  • Ensure smooth transition of completed projects to operational teams.
  • Support the development of SOPs and operational guidelines.
  • Track KPI performance and consolidate feedback for continuous improvement.

What we’re looking for

  1. Bachelor’s Degree in Medicine, Biomedical Science, Life Sciences, Public Health, Business Studies, Healthcare Management, or related field.
  2. Master’s Degree or Project Management certification (e.g., PMP) is an advantage.
  3. Minimum 3 years (Executive) or 4–6 years (Senior Executive) experience in project coordination, programme development, healthcare, insurance, or health tech.
  4. Strong project management, coordination, and analytical skills.
  5. Excellent communication abilities in English and Bahasa Malaysia.
  6. Proficiency in project management tools and Microsoft Excel & PowerPoint.
  7. Able to work independently, manage multiple deadlines, and collaborate effectively across teams.

What we offer

At PROTECTHEALTH CORPORATION SDN. BHD.’, we are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary, we offer a range of benefits, including:

  1. Opportunities for professional development and career advancement
  2. Flexible work arrangements to support a healthy work-life balance
  3. Comprehensive health and wellness programs, including medical and dental coverage
  4. Collaborative and inclusive work environment that values teamwork and innovation

The role

We are seeking a highly analytical and driven professional to join our Benefit Package & Pricing Unit. This role plays a critical part in designing, developing, and implementing sustainable healthcare benefit packages and pricing strategies that deliver value to both patients and providers. You will conduct evidence-based research, lead contract negotiations, and support value-based healthcare initiatives that align financial incentives with quality outcomes.

For the Senior Executive level, you will also take on greater responsibility in leading project components, stakeholder engagement, and providing technical input for policy or pricing recommendations.

Key responsibilities

  1. Benefit Package Design & Development

    • Define the scope, coverage, and eligibility criteria for healthcare benefit packages, including primary care, chronic disease management, preventive services, medications, and specialised treatments.

    • Conduct health technology assessments (HTA) and literature reviews to evaluate clinical benefits, cost-effectiveness, and value-for-money of proposed services or technologies.

    • Analyse healthcare trends, utilisation patterns, and cost data to guide decision-making and anticipate emerging challenges.

    • Draft technical papers, policy briefs, and proposals to support scheme design and revisions.

  2. Provider Sourcing & Negotiation

    • Lead the sourcing and contracting process for healthcare service providers, ensuring transparency, efficiency, and alignment with strategic objectives.

    • Negotiate pricing and service terms in collaboration with Legal, Finance, and other internal stakeholders to ensure cost-effective and high-quality service delivery.

    • Maintain strong relationships with private healthcare providers and suppliers to foster long-term partnerships.

  3. Financing Mechanisms & Value-Based Healthcare

    • Support the design and implementation of provider payment models (e.g., capitation, case-based, global budget) and cost-sharing mechanisms.

    • Conduct cost modelling and impact analyses to ensure payment systems promote efficiency and sustainability.

    • Participate in budget planning, expenditure tracking, and performance evaluation to ensure financial accountability.

  4. Project Management & Stakeholder Engagement

    • Manage assigned healthcare projects from design through execution, ensuring milestones and deliverables are met.

    • Prepare communication materials, presentations, and reports for internal and external stakeholders.

    • Collaborate cross-functionally with departments such as Legal, Finance, Medical Audit, and Operations to ensure cohesive programme delivery.

What we’re looking for

  1. Bachelor’s Degree in Medicine, Biomedical Science, Life Sciences, Public Health, Pharmacy, Healthcare Management, Business Studies, or a related field from a recognised institution.

  2. Minimum 1–3 years (Executive) or 4–6 years (Senior Executive) of relevant experience in healthcare, insurance, strategic purchasing, or consulting.

  3. Proven ability in data analysis, policy research, or business proposal development, with strong analytical and critical-thinking skills to translate insights into action.

  4. Skilled in negotiation, stakeholder management, and project coordination, with the ability to manage multiple priorities effectively.

  5. Excellent written and verbal communication skills in both English and Bahasa Malaysia, with confidence in presenting complex ideas clearly.

  6. Knowledge of Malaysia’s healthcare system, reimbursement models, or provider contracting will be an added advantage.

  7. High proficiency in Microsoft Excel, PowerPoint, and data visualisation or collaborative tools (e.g., Teams, Power BI).

  8. A proactive, self-driven team player who thrives both independently and collaboratively in a dynamic, fast-paced environment.

What we offer

At PROTECTHEALTH CORPORATION SDN. BHD., we are committed to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary, we offer a range of benefits, including:

  1. Comprehensive medical and dental coverage

  2. Professional development opportunities and continuous learning

  3. Flexible work arrangements to support work-life balance

  4. Team-building events and social activities

ProtectHealth Corporation Sdn. Bhd. (ProtectHealth) is a wholly owned subsidiary of ProtecthHealth Malaysia, established under the Ministry of Health (MOH). As a non-profit Company, ProtectHealth coordinates, administers and manages initiatives related to financing healthcare services as mandated by MOH.

We are seeking an experienced CEO to manage the entire operations of the Company. The appointed CEO will be a visionary and compassionate leader with the capacity to think strategically and act decisively. Build and model a great company culture, provide inspired leadership to the entire executive team, establish media partnerships and a great working relationship with the board of directors and stakeholders.

Strong candidates on a CEO career path are also encouraged to apply.

Requirements:

â–ª The candidates shall have proven CEO track record in managing an organizations and experience working in matrix structure and environment.
â–ª Must have a strong understanding of financials and operations aspect as a whole.
â–ª Experience in insurance or healthcare services industry is ideal.

Interested candidates kindly send your updated CV to [email protected]

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